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Welcome to our Blog. Your one stop shop to keep up to date with all the latest goings on!!

Managing in-house IT support can be an expensive and complicated affair. For this reason, many companies choose to outsource their IT support WHAT ARE THE BENEFITS OF AN OUTSOURCED IT SUPPORT DEPARTMENT? Here are the five main benefits of outsourcing your IT support requirements, as opposed to managing a fully-fledged in-house IT department. Lower running costs. On average ...

New office space to accommodate further growth This is an exciting time for IT-Pro and marks a huge milestone for our company, our employees and customers who will all benefit from the opportunities this expansion presents. IT-Pros new offices are an open, collaborative space allowing for a better work environment for current and future staff and the opportunity for company ex ...

We’re excited to announce that our new and refreshed website is live. The updated site includes changes to navigation for both mobile and desktop versions. We’ve also improved the structure of our content, so you’ll get more from a quick read. There’s a whole host of smaller changes, all to make your experience of the IT-Pro website that much better for you. When we started th ...

Fake calls from Tech companies are on the rise (even we’ve had a few!). Please don’t fall victim to them. If you have a problem with your car YOU take it to the garage, the garage don’t call you to tell you there’s a problem without seeing it. The same is true with computers, if they call you hang up and ignore them. They can’t cause any damage to your compute ...

You have your car mot so why not keep your computer in peak performance with a computer mot? What is included in our 10 point MOT: Scan for and remove all viruses, adware, malware, spyware and trojan horses Optimise system security and system update settings Inspect internals for signs of wear and tear Remove non-essential start-up software which has been automatically ...

Go opaque Windows 10’s new Start menu is sexy and see-through, but that transparency will cost you some (slight) resources. To reclaim those resources, you can disable transparency in the Start menu, taskbar, and action center: Open the Settings menu and go to Personalisation > Colors and toggle off Transparency effects. No special effects Making the Start menu, taskbar ...

In today’s small businesses — in which just-in-time manufacturing models, heightened customer expectations, and 24×7 accessibility demands burden both manufacturers and service providers — very little time remains for much else. Small businesses often don’t have the resources or inclination to keep on top of the new technology practices. As a result, small businesses frequentl ...

After many months of reviewing which Remote Maintenance and Management (RMM) system worked best for us and our clients, we’ve teamed up with Atera. The Atera RMM system gives us a single pane of glass through which we can monitor all of our clients hardware and software systems. We get instant alerts when systems start showing signs of breakdown which allows us to be pro-activ ...

Fake calls from Tech companies are on the rise (even we’ve had a few!). Please don’t fall victim to them. If you have a problem with your car YOU take it to the garage, the garage don’t call you to tell you there’s a problem without seeing it. The same is true with computers, if they call you hang up and ignore them. They can’t cause any damage to your computer unless you dow ...

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Here at IT-Pro Support, we have been providing outsourced IT services to businesses in North Wales for over 10 years. What makes us different? Our testimonials and reviews will explain better than we can, we are trusted, experienced, knowledgeable and friendly, more than anything else our customer retention over the last 10 years is 99%.

We cover all of North Wales including Llangollen, Wrexham, Corwen, Ruthin, Oswestry and Mold