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Computer Support Contracts

Based in Llangollen, our growing team of specialists takes complete responsibility for managing small business IT.   It's just like having an in-house IT Support department without the huge costs! 

 

IT Support in Llangollen and Oswestry

As a small business, we understand how time-consuming IT can be. We offer an all-inclusive network support package which means every part of your business technology is taken care. 

Why choose IT Pro in Llangollen?

We provide support for the following:

  • Server
  • PC / Laptop
  • User
  • Online
  • 3rd Party Vendor
  • Virtual IT Director

*Please note, to get the best out of our full network support service, all servers and workstations must be covered.

 

Server Support

Your server is the heart of your IT. One that’s regularly looked after means no lost data, avoids system downtime and ensures an efficient computer network.

Our server maintenance plan includes:

  • Checking server log files and reacting to events
  • Assessing hard disk space
  • Administering user accounts and folder permissions
  • Monitoring network applications
  • Examining security features
  • Installing security software patches
  • Reading server logs for security alerts or evidence of computer hacking attempts
  • Updating critical service packs and software updates
  • Performing regular comprehensive back-ups

 

PC/Laptop Support

Computers are important tools and allow employees to work efficiently - if they’re running smoothly! We monitor workstations to minimise hardware failure and get your business back up and running ASAP.

Our PC/Laptop Support includes:

  • Regular health checks
  • Remote assistance using leading support tools
  • Software installation
  • Hardware upgrades
  • Hardware specification advice
  • Network troubleshooting
  • Printing troubleshooting
  • PC Security
  • VPN Connectivity for remote workforce
  • Business domain management

 

User Support

IT Pro in Llangollen not only supports the user’s services but the users and devices including: PCs, tablets and smartphones. With a complete managed IT service, we look after every detail.

 

 

Online Services Support

As well as managing your existing online services, we can advise you on implementing new services into your business. 

We can manage:

  • Email
  • Cloud storage
  • Hosted technology
  • Web hosting
  • Domain names

 

 

3rd Party Vendor Support

IT Pro will be your single point of contact for IT, telephone, business and software requirements. We’ll provide the the basic tests before the initial call with vendors. And we always promise to relay their information to you in plain English.

 

Server Support

All Windows Servers £80.00 + VAT Per Month

 

PC / Laptop Support

All Windows and Mac devices £17.50 + VAT Per Month

 

Cloud Services Support

Office 365 Management £25.00 + VAT per Month

(Included free with Server Support)

 

Virtual IT Director

A virtual IT Director is a flexible resource that doesn’t demand the cost of a full-time member of staff. Combining specialist knowledge with proven and practical IT experience, they’ll enable you to align your information technology strategy with your business objectives. We can provide this service as and when or we require 10 PC’s and 1 server, in order for Virtual IT Director to be included for free.

Computer Support Contract Enquiry
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For a friendly, jargon free chat about your IT needs get in touch

Here at IT-Pro Support, we have been providing outsourced IT services to businesses in North Wales for over 10 years. What makes us different? Our testimonials and reviews will explain better than we can, we are trusted, experienced, knowledgeable and friendly, more than anything else our customer retention over the last 10 years is 99%.

We cover all of North Wales including Llangollen, Wrexham, Corwen, Ruthin, Oswestry and Mold