Discover how ChatGPT and Microsoft Copilot can help you work more efficiently
You’ve heard about AI—but how could it help with the everyday jobs in your business?
Our practical, four-hour workshop is designed for small business owners who are new to AI. With clear explanations and guided exercises, we’ll help you explore ChatGPT and Microsoft Copilot, build your confidence and discover useful ways to save time.
No technical knowledge or previous AI experience is needed. Just bring your curiosity and a willingness to have a go.
Learn through real business examples
This workshop goes beyond demonstrations. You’ll work through realistic tasks yourself, learning how to give AI clear instructions, improve its responses and check the results.
Practical exercises will explore how to:
Email & Communication
Draft customer emails, follow-up messages and professional replies.
Marketing Content
Turn an idea into social media posts, website copy or a promotional message.
Documents & Meeting Notes
Summarise sample meeting notes, identify actions and organise lengthy documents.
Planning & Processes
Build useful checklists and break projects down into actionable steps.
What does the workshop cover?
Getting started with AI
Understand what AI tools can do, where they can help and why they sometimes get things wrong. We’ll introduce ChatGPT and Microsoft Copilot in plain English and explain how to choose a suitable tool for the task.
Getting better answers
Learn how to write effective prompts—the instructions you give an AI tool. Practise adding context, setting the tone and asking follow-up questions to get more useful results.
Putting AI to work
Work through guided exercises based on common small business tasks. Explore how to adapt the results to your business, your customers and your own writing style.
Using AI safely and responsibly
Learn what information you should avoid entering, how to protect confidential business and customer data, and why human checks remain essential. We’ll also explain why account types, licences and business settings matter.
What will you take away?
By the end of the workshop, you’ll be able to:
- Approach ChatGPT and Copilot with greater confidence.
- Write clearer prompts and refine the responses you receive.
- Identify everyday tasks where AI could save you time.
- Recognise mistakes and check outputs before using them.
- Make more informed decisions about using AI in your business.
The aim is to help you leave with practical skills you can start applying.
Not just a list of tools to investigate.
Who is it for?
This workshop is aimed at small business owners who want a straightforward introduction to AI. It is also suitable for managers and office staff who handle customer communications, marketing, administration or day-to-day business processes.
If you’re comfortable using email and a web browser, you have the starting skills you need.
Practical training from IT-Pro Support
At IT-Pro Support, we understand the everyday pressures small businesses face. Our approach combines useful business applications with sensible guidance on security and responsible use.
We’ll help you focus on tasks that matter to your business, with time to practise and ask questions along the way.
Our support can continue after the workshop. We can help you choose suitable AI tools, set up business accounts and manage implementation, including Microsoft 365 integration where appropriate. With guidance on security, access permissions and responsible use, we’ll help you put your new skills into practice. Find out more about our managed AI services.
Ready to get started?
Discover how AI could help you spend less time on routine tasks and more time running your business.
Contact IT-Pro Support to ask about upcoming workshops, pricing and availability. We’ll explain the equipment, accounts and any licences needed before you book.
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